CISS Delivery Policy

Shipments and Returns

 

We believe that it shouldn't matter where you live in Australia to shop at MIR-AUS ™, that's why we have standard pricing across Australia for all of our customers to ensure you can get a great deal delivered straight to your door with MIR-AUS ™.

We also believe that you should get your goods as quickly as possible, which is why we ship all orders under 15kg by Express Freight using our friends at DHL and Australian Air Express to ensure you get your parcel quickly and reliably.

**Order more than $95.00, 
Australian customers can take free delivery.

MIR-AUS NSW


Albury
Anna Bay
Armidale
Ballina
Balmain
Bellingen
Bells Line of Road
Blue Mountains
Bondi Beach
Bourke
Broken Hill
Byron Bay
Central Coast
Central West
Circular Quay
Coffs Harbour
Coogee
Cooma
Cowra
Darlinghurst
Darling Harbour
Dorrigo
Dubbo
Far North Coast
Fitzroy Falls
Glebe
Goulburn
Grafton
Griffith
Hunter Valley
Islands
Katoomba
Kiama
Kings Cross
Kosciuszko National Park
Leichhardt
Lennox Head
Lismore
Lithgow
Lower North Coast
Manly
Mid North Coast
Mittagong
Mt Warning
Mudgee
Nambucca Heads
Narooma
Nelson Bay
New England
Newcastle
Newtown
Nimbin
Norfolk Island
North Sydney 
North West
Outback
Paddington
Perisher Blue
Petersham
Port Macquarie
Port Stephens
Port Stephens National Parks
Shoalhaven
Smiggin Holes
Snowy Mountains
Soldiers Point
South Coast
South West
Sydney
The Rocks
Thredbo
Tibooburra
Tweed Heads
Wagga Wagga
Wollongong
Yamba

Your pack shipment

Packages are generally dispatched within 1 days after receipt of payment and are shipped via DHL (Metropolitan Areas) and Australia Post (Rural Areas) with tracking and drop-off without signature. Please note that only if you are in the metropolitan areas, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Return Policy

What you need to know

At MIR-AUS ™ we're all here to ensure your shopping experience is simple and convenient. You can return items by mail or by visiting your local store.
To help us respond to your return quickly and avoid any frustration you can help MIR-AUS ™ by ensuring you familiarize yourself with the following information.


1. Please retain your receipt
In order to process a refund, exchange or repair a product purchased from MIR-AUS ™, you should have clear proof of purchase - typically a receipt. If you do not have clear proof of purchase, MIR-AUS ™ is not obligated to offer you an exchange, refund or repair. However, under certain circumstances MIR-AUS ™ may elect to repair, exchange or issue a Gift Card for the product. For loss prevention purposes we will need to record your personal details. For further information on our Privacy Policy, please refer to our website at www.continuousinksupplysystem.com.au

2. Is the product faulty, unfit for purpose or does not match it's advertised description?
Once proof of purchase has been established, if the product fault can safely and clearly be determined in-store, we will offer you either a refund, exchange, repair or Gift Card.

Where the product fault is difficult or potentially dangerous to determine in-store (for example if it is an electrical or software item), we will need to consult with the manufacturer or repair agent to determine the fault and resolution.

Our sales staff are happy to liaise with the manufacturer or repair agent on your behalf to resolve the issue but it may take six weeks or more to complete the process.
It may be more convenient for you to liaise with the manufacturer directly (which may be more time efficient).

MIR-AUS ™ can supply you with their relevant contact details upon request. MIR-AUS ™ cannot offer a refund or exchange where the product has sustained damage due to inappropriate use, whether that has been identified by MIR-AUS ™, the manufacturer or repair agent. If the product does not match it's advertised description, MIR-AUS ™ will provide you with either a refund or Gift Card to the value of the item purchased.

3. Have you changed your mind? Terms and Conditions
If you still have your receipt and it is within 30 days of purchase, MIR-AUS™ will give you an exchange, refund or credit (in the form of a Gift Card), providing the product is:

- In its original condition and packaging (including manuals and accessories)
- Not on the Product Exclusion List (please see below)

If you meet the above conditions but are returning a product outside the 30 day return period,MIR-AUS™ will offer you an exchange or a Gift Card credited with the value of the item 

Cart  

No products

Shipping $0.00
GST $0.00
Total $0.00

Prices are GST included

Cart Check out



Join us on Facebook !

mir-aus Facebook "Like" our Facebook fan page and join the community. To thank you, you will get a $5.00  voucher available immediately.

CISS Today's Offer

continuous ink supply system offer

Free ICC Profile for ink supply system

Secure Payment

CISS INK - CBA SSL

CISS Payment Logo

ink supply system 30 days money back Guarantee

Feedback | Review

 
Ink Supply System - MIR-AUS Review

Ink system review

Ink Supply System - MIR-AUS Review

Bulk Ink  / CISS FAQ

Ink Supplier

CISS- MIR-AUS is exclusive agent of Moorim chemtech in Australia.

Australian Exclusive

Moorim ink Distributer

Since 2009

News and Updates

20/10/2013>>  We have just released the refillable ink cartridges suits new CANON* Printers which use PGI-650 / CLI-651 cartridges.